Terms & Conditions

1. Organization & Contact

These Terms & Conditions ("Terms") govern access to and use of Rovlo (the "Service"), provided by Vantum Group Limited, registered at 1111B S Governors Av, Ste 39343, Dover, DE 19904, US. For questions, contact us at legal@rovlo.co.

2. Acceptance

By creating an account, inviting users, or accessing the Service, you agree to be bound by these Terms. If you are accepting on behalf of a company or other entity, you represent and warrant that you have the authority to bind that entity, and "you" refers to that entity.

3. The Service

Rovlo provides a cloud-hosted, multi-tenant SaaS recruiting platform that uses artificial intelligence to help organizations find, evaluate, and hire talent. Features may include candidate search, AI-powered outreach, pipeline management, AI interviews, collaboration, analytics, and automation.

Each organization operates in a separate tenant with admin-managed access controls. We may modify, suspend, or discontinue any portion of the Service at any time. We will use commercially reasonable efforts to provide advance notice for material changes that reduce core functionality.

4. Eligibility & Accounts

You must be at least 16 years old (or the age of majority in your jurisdiction, whichever is greater) to use the Service. Registration requires accurate information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

Tenant administrators must manage invitations responsibly and revoke access when it is no longer needed.

5. Plans, Fees & Billing

Free and paid plans vary by feature limits and credit allocations. Trials are provided "as is" and may be restricted or withdrawn at any time. Fees are billed in advance on a recurring basis and are non-refundable except as required by law.

Subscriptions automatically renew unless cancelled before the renewal date. You can cancel at any time through your account settings. We may suspend or limit the Service for overdue amounts after reasonable notice.

You authorize us (and our payment processor) to charge your payment method for recurring fees and any applicable taxes. You are responsible for all taxes, duties, and governmental assessments associated with your purchase, except taxes based on our net income.

6. Acceptable Use

You agree not to misuse the Service. You will not:

• Violate any applicable law, regulation, or third-party rights
• Send spam, harassment, or unlawful communications
• Upload or transmit malware or attempt to disrupt the Service
• Access or scrape data from the Service except as permitted by the Service and applicable law
• Attempt to bypass security, access controls, rate limits, or usage restrictions
• Resell or redistribute access to the Service without our prior written consent
• Reverse-engineer the Service, except where permitted by applicable law
• Use the Service to build or benchmark a competing product without our prior written consent

You are responsible for ensuring that your recruiting practices, outreach, and candidate data handling comply with applicable employment, anti-discrimination, privacy, and communications laws.

7. Content & Data

You retain ownership of content you submit to the Service, including candidate profiles, search queries, outreach messages, pipeline configurations, interview data, and documents ("Customer Data"). You grant Rovlo a non-exclusive licence to host, copy, process, transmit, display, and back up Customer Data solely to provide and maintain the Service.

You represent that you have all rights and permissions necessary to provide Customer Data to the Service, including where data contains personal information of candidates or other individuals. You must obtain any necessary consents and ensure compliance with applicable legal obligations.

Do not submit special-category personal data, government-classified materials, or regulated data unless we agree in writing to suitable safeguards.

8. AI Features & Outputs

Some features generate recommendations, candidate summaries, rankings, outreach messages, interview analyses, or other outputs based on your inputs ("Outputs"). Outputs may be inaccurate, incomplete, biased, or inappropriate for your particular use case. Outputs are for assistance only.

You are responsible for reviewing and validating all Outputs before relying on them, including ensuring that hiring or employment decisions comply with applicable laws and your internal policies. Do not treat Outputs as professional legal, medical, or financial advice.

9. Third-Party Services

The Service may support integrations with third-party services (for example, email providers, candidate data providers, video conferencing, or calendar platforms). Your use of third-party services is governed by their own terms and policies. We are not responsible for changes to third-party services but will use reasonable efforts to maintain compatibility.

10. Security

We implement reasonable technical and organisational measures to protect the Service and Customer Data against unauthorised access, loss, or disclosure. You must protect your account credentials and manage permissions actively.

If we become aware of unauthorised access to Customer Data in our possession, we will notify the tenant administrator without undue delay.

11. Privacy & Data Protection

Our collection and use of personal information is described in our Privacy Policy. By using the Service, you acknowledge that you have reviewed our Privacy Policy. A Data Processing Addendum addresses required processing mechanics, including international transfers where applicable.

12. Service Availability & Support

We aim for high availability but do not guarantee uninterrupted or error-free operation. Planned maintenance or emergency downtime may occur. Support channels and response times depend on your plan type. Beta features are provided "as is" and may lack full support coverage.

13. Backups, Retention & Export

We maintain regular disaster-recovery backups. You remain responsible for any record-keeping or retention obligations applicable to your organisation. You should export your data before termination. We may delete Customer Data after termination or a reasonable retention period unless prohibited by law.

14. Intellectual Property

Rovlo and its licensors retain all right, title, and interest in and to the Service, including all software, designs, trademarks, and other intellectual property. Except for your right to access and use the Service under these Terms, no rights are granted.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business purposes. You grant us a royalty-free, irrevocable licence to use any feedback you provide to improve the Service.

15. Publicity

We may use your name and logo to identify you as a customer on our website and marketing materials, in line with your brand guidelines. You may opt out at any time by contacting legal@rovlo.co.

16. Suspension & Termination

We may suspend or terminate your access to the Service if we reasonably believe:

• You have violated these Terms
• Your use poses a security, legal, or operational risk to us or others
• We are required to do so to comply with law or a valid legal process
• Your account has overdue fees after reasonable notice

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. Fees already paid are non-refundable unless required by law.

We may terminate for material uncured breaches after 30 days' written notice. Upon termination, we will make export tools reasonably available for a limited time. Certain provisions that by their nature should survive will survive, including intellectual property, disclaimers, limitation of liability, and indemnification.

17. Disclaimers

To the maximum extent permitted by law, the Service is provided on an "AS IS" and "AS AVAILABLE" basis. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. Australian Consumer Law protections remain intact where applicable.

18. Limitation of Liability

To the maximum extent permitted by law, neither party is liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenues, data, goodwill, or business opportunities.

To the maximum extent permitted by law, Rovlo's total aggregate liability for any claim arising out of or related to the Service will not exceed the amounts you paid to Rovlo for the Service in the twelve (12) months preceding the event giving rise to the claim (or USD $100 for free plans).

19. Indemnification

You agree to indemnify and hold harmless Rovlo and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your Customer Data, your unlawful use of the Service, or your violation of these Terms.

Rovlo will defend you against third-party claims alleging that the Service infringes their intellectual property rights, and will pay resulting judgments or settlements, provided you notify us promptly and grant us sole control of the defence.

20. Export Control & Sanctions

You warrant that you are not subject to trade embargoes or sanctions and will not use the Service in violation of export control laws.

21. Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date indicates when these Terms were last revised. For material modifications, we will provide advance notification to account administrators. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance.

22. Dispute Resolution & Governing Law

The parties will first attempt to resolve disputes through good-faith negotiation. These Terms are governed by the laws of Victoria, Australia. The parties submit to the exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.

23. General

You may not assign these Terms without our prior written consent. We may assign our rights and obligations to affiliates or in connection with a merger, acquisition, or sale of assets. If any provision is found unenforceable, the remaining provisions continue in full force and effect. Neither party is liable for delay or failure due to events beyond reasonable control.

These Terms, together with the Privacy Policy and any applicable Order Form, Data Processing Addendum, or Service Level Agreement, form the entire agreement between you and Rovlo regarding the Service.

24. Contact

For questions about these Terms, please contact us at:

• Email: legal@rovlo.co
• Mail: Vantum Group Limited, 1111B S Governors Av, Ste 39343, Dover, DE 19904, US